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Frequently Asked Questions

If you did not receive an order confirmation email, the charges have been blocked due to fraud prevention. This error comes up when either your billing address, zip code and/or cvv do not match.

Depending on the type of card being used, you may see the card issuer's authorization for the payment amount on your statement. This amount has not been charged and no funds have been taken. The authorization is removed from your statement by the card issuer within a few days.

Check your card details and try again.
To utilize a coupon code, please enter it within the cart following the successful completion of a purchase totaling at least $10. Ensure that the email address used for the purchase matches the one provided during coupon redemption.
Coupon codes are not case sensitive
Our current promotions and bonuses are listed in the product description. They are awarded on a per order basis and cannot be combined with other orders.
When you proceed to checkout, any applicable promotions or bonuses will be automatically added to your order.
Shopping is safe and secure. We use the most advanced and up-to-date form of data encryption on the market today. It is actually safer to buy online then it is to buy from most local retail shops or even over the phone!
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